Our Team

Scott Lewis

General Manager

As General Manager of National Program Management, Scott believes in not just protecting his client’s assets, but empowering them to understand the best course for their financial future. For over 23 years, Scott has been a proactive risk management partner, building strong relationships with his customers and throughout the industry.

After graduating from the University of Georgia with a degree in Risk Management & Insurance, Scott sold insurance products at Love, Douglas & Pope, as well as the Georgia Farm Bureau Insurance Company. In 2008, he founded Norton, Lewis & Goro with the vision of helping his clients ensure the future of their livelihood while providing the best talent in the industry an exceptional work environment. He diversified his career in February of 2017 when he came on board with National Program Management.

In addition to being President of Norton, Lewis & Goro and General Manager of NPM, he serves on the Board of Directors for the Professional Insurance Agents (PIA) of Georgia as well as the Gwinnett Children’s Shelter. He is regularly sought out for his guidance from other industry leaders, and has been honored with earning his Certified Insurance Counselor and Certified Risk Manager designation from the National Alliance Institute for Insurance Education, a designation earned by less than one percent of Georgia agents.

Direct Telephone: (678) 775-0522

Cell Phone:           (404) 822-3993

E-Mail:                   slewis@npmins.com

Pam Royalty

Broker / Underwriter

Pam joins NPM with over 30 years of experience with Commercial Excess and Surplus Lines.  Her background includes Company and MGA underwriting experience and brokering all lines of business.  She has excellent relationships with both agents and carriers.  Pam is a past President of the Georgia Surplus Lines Association.

Pam spends her spare time with her grandchildren.  She also loves to cook and is an avid sports fan, especially football.

Direct Telephone:   (678) 730-1928

Cell Phone:              (404) 217-3762

E-Mail:                    proyalty@npmins.com

Margo Bullock


Before joining NPM, Margo worked for five years as Senior Accountant at Uni-Ter Underwriting Management Corporation in Alpharetta, an MGA for Risk Retention Groups providing insurance to long-term health care facilities, physicians, and nurses. Her previous experience included Accounting work in the hospitality industry and commercial real estate as General Accountant, Senior Accountant, Accounting Manager, and Controller.


In her free time, Margo volunteers at different organizations focused on economic empowerment, poverty alleviation, animal welfare, Veteran services, education, and arts & culture.  Having a creative nature, she enjoys working with her hands through jewelry making, gardening, and trying small home solution inventions. She has also recently taken up poetry.

Direct Telephone: (678)730-1921

Email:                    mbullock@npmins.com

Michelle Dawkins

Production Underwriting Assistant

Michelle Dawkins joined NPM in January 2020 with over 30 years of experience in the insurance industry, most of which has been in Commercial Excess & Surplus Lines.  She enjoys working closely with both the carriers and agents.  Her goal each day is to provide excellent service to everyone.

During Michelle's spare time, she enjoys reading and getting her hands dirty in the yard.

Direct Telephone: (678) 730-1933

Email:                    mdawkins@npmins.com

Mary L. Hendrix, eS

Associate Broker & Underwriter

Ms. Hendrix began her insurance career in 1999 with Commercial Casualty Insurance Company as a Commercial Lines Service Representative and later joined St. Paul Insurance (now Travelers) as an Assistant Underwriter in their International Department.   She joined National Program Management in 2003 as a Commercial Account Manager and was promoted to Environmental Program Underwriter in 2006.  In 2014, she was again promoted and added the responsibility and title of Associate Broker.  She continues to serve as the assigned broker for a portion of our company’s environmental (brokerage) business and as the underwriter (within her designated authority) for a portion of our company’s environmental program business.  She is also responsible for assisting certain brokers in our Leverett Brokerage Division.  Ms. Hendrix is a certified Environmental (Insurance) Specialist.

Direct Telephone: (770) 831-5914

Cell Phone:             (404) 788-2954

E-Mail:                     mhendrix@npmins.com

Jerry J. Leverett

Vice President & Managing Broker

Mr. Leverett joined National Program Management after merging the brokerage firm he started in 1985, Leverett Insurance Group, with us in June of 2014.  He currently serves as Vice President & Managing Broker of our company’s Leverett Brokerage Division.  Mr. Leverett has an extensive background in virtually all lines and types of property / casualty coverage, exposures and industries.  He has considerable expertise in the transportation industry (including heavy equipment hauling), construction, real estate, habitational and energy (related) services industries.Mr. Leverett is a 1979 graduate of Georgia State University with a degree in Business Administration & Risk Management.

Direct Telephone: (678) 730-1931

Cell Phone:           (770) 633-0452

E-mail:                   jleverett@npmins.com

Michelle G. Saylor

Associate Broker & Program Underwriter

Previously with QBE, Ms. Saylor joined our company in 2014 and was promoted to Associate Broker in 2015.  She serves as the assigned broker for a portion of our company’s environmental (brokerage) business and as the underwriter (within her designated authority) for a portion of our company’s environmental program business.   She is also responsible for assisting certain brokers in our Leverett Brokerage Division.Ms. Saylor attended Clemson University and is a Reserve World Champion and nationally titled equestrian of American Saddlebred horses.

Direct Telephone: (678) 730-1922

Cell Phone:           (404) 434-7593

E-mail:                   msaylor@npmins.com

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